Explain clearly
Translate plan language and service processes into practical next steps.
Support coordination
Make the plan easier to understand and use.
We help participants and authorised supporters move from funded supports on paper to clear, practical arrangements in everyday life.
Support coordination
Understand the plan, connect the right supports and build capacity.
Support coordination is commonly associated with the NDIS. It can assist a participant to understand funded supports, identify suitable providers, put service arrangements in place, address barriers and become more confident in coordinating their own supports over time.
The exact activities depend on the participant’s goals, plan, funded support category, service agreement and current NDIS requirements.
Possible areas of support
- Understanding goals, budgets and support categories
- Finding and comparing suitable providers
- Establishing service agreements and communication
- Identifying barriers, risks or service gaps
- Building skills for greater self-direction
How we work
Participant choice remains central.
We help make options understandable, but the participant or authorised decision-maker remains central to decisions. We declare and manage conflicts, explain provider choices and seek consent before sharing information.
Connect deliberately
Look for providers that fit goals, location, communication needs and available funding.
Build confidence
Support the participant to take a larger role where that is their goal and preference.
Benevolent Care services
Coordination and service delivery must remain transparent.
Because Benevolent Care also provides support work and allied health, we will distinguish between coordinating options and delivering our own services. Participants should understand alternatives and make informed choices.
We will confirm whether Benevolent Care can provide support coordination under the person’s current plan and provider arrangements before commencing.
Before you send documents
Use the general form only for an initial enquiry.
Please do not upload or paste NDIS plans, medical records or sensitive personal information into the website form. We will provide an appropriate secure pathway after confirming service fit and consent.